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  3. Trouble Shooting

Trouble Shooting

Stuck on a problem? We are here to help you get a resolution. Here are some of the most common gotchas.

  • Why is a course not appearing in My Studio?
  • I can't complete the payment, what can I do?
  • My credit card is about to expire
  • The 'Download' button doesn't save the file to my computer, how do I do this?
  • My login details do not work
  • I'm having problems playing videos in my browser
  • I'm having problems viewing a presentation or document on Big Look
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