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Using Big Look

Signed up for Big Look already? We have answers to all the most common questions here

Courses

  • Big Look quick tour
  • How do I get courses into My Studio?
  • How does the course player work?
  • Can I message my course tutor?
  • How do assignments work?
  • How do I upload multiple files into an assignment?
See all 9 articles

Interactive classes

  • How do I register for an Interactive Class?
  • What technology do I need to participate in an Interactive Class?

My profile and payments

  • How do I cancel my subscription?
  • Where can I edit my account profile?
  • How do I reset my password?
  • How do I update my credit card information?

Trouble Shooting

  • Why is a course not appearing in My Studio?
  • I can't complete the payment, what can I do?
  • My credit card is about to expire
  • The 'Download' button doesn't save the file to my computer, how do I do this?
  • My login details do not work
  • I'm having problems playing videos in my browser
See all 7 articles
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